With the migration to VoIP based solutions well underway, service providers and enterprises are experiencing the headaches of deploying integrated network solutions using "standards-based" VoIP products from multiple vendors. While the term "standards-based" implies easy interworking, the day-to-day operational issues providers face has shown that VoIP products are anything but plug'n'play. From its inception, Eastwind has been focused on making sure the products we sell work together today and tomorrow in your network.
Eastwind has extensive support facilities both on-site and in the public cloud when needed. We can prototype a call flow, test a new load, or re-create a network issue in our lab with the appropriate software load. Our personnel are US-based engineers and are certified with our vendor partners. They are highly skilled in voice communications on the whole with decades of telecom experience. They have spent the time, effort and energy to understand the products we sell and to make sure that they can be a knowledgeable single point of contact for any operational issue or questions you may have as you install and operate a new network component.
Eastwind has a variety of service offerings for its customers ranging from blocks of hours for project assistance to 7x24 support to advanced network operations. The goal being to meet our customers' needs with an appropriate service offering so you are paying only for what you need.
EastwindCare
VNOC+
Consulting Services
Eastwind has extensive support facilities both on-site and in the public cloud when needed. We can prototype a call flow, test a new load, or re-create a network issue in our lab with the appropriate software load. Our personnel are US-based engineers and are certified with our vendor partners. They are highly skilled in voice communications on the whole with decades of telecom experience. They have spent the time, effort and energy to understand the products we sell and to make sure that they can be a knowledgeable single point of contact for any operational issue or questions you may have as you install and operate a new network component.
Eastwind has a variety of service offerings for its customers ranging from blocks of hours for project assistance to 7x24 support to advanced network operations. The goal being to meet our customers' needs with an appropriate service offering so you are paying only for what you need.
EastwindCare
VNOC+
Consulting Services